Hotel ABC

Dear guest!

We warmly welcome you to our Hotel Toscanina and provide you the most important information for a memorable holiday at Hotel Toscanina. Attached please find general information and the rules of our hotel, which are applicable to the entire hotel environment and amend the General Terms and Conditions of the hotel.

A

AIR CONDITIONING

Your room is equipped with air conditioning during the hot season. To protect the environment, we kindly ask you to activate the air conditioning only when you are present. The room cools down quickly and gently due to the recirculation control. The system only works, when the balcony doors are closed to avoid unnecessary waste of energy. The cooling capacity is automatically regulated depending on the outside temperature.

B

BATHROBE

We would like to provide you with rental bathrobes for the duration of your stay. You can borrow them in different sizes at the reception. The final cleaning fee is EUR 8 per bathrobe.

BEVERAGES

A wide selection of chilled drinks, e.g. mineral water, lemonades and beer to a wide selection of regional quality wines are available at the reception. You can enjoy the drinks in your room, on the balcony or in our lobby. You will also find a coin-operated vending machine with chilled drinks around the clock in the reception area.

BICYCLE CELLAR

You can store your bike in our lockable bicycle cellar during your stay. Please lock your bicycles also in the bicycle cellar with a bicycle lock and please make sure to close the door to the bicycle cellar upon leaving! We politely point out that according to general terms and conditions, as well as §§970ff AGBG we are only liable for a maximum amount of up to 1,100 EUR. We recommend our guests to sign bicycle insurance before starting their trip, as the value of bicycles brought with them can exceed the statutory cap.

BIKE RENTAL

If you would like to rent a bike, please contact our partner at Langgasse 26 on +436649549775! Stefan and Dominik will be happy to advise you from Monday to Friday from 9 a.m. to 5 p.m. and on Saturdays from 9 a.m. to 1 p.m. Discover the region on a bike tour!

Bicycle shopLanggasse 26; Mo-Fr 9-17 Uhr, Sa 9-13 Uhr
Tel-Nr.: 0664 9549775
www.fahrradfachgeschaeft.at
Vitalhoteltäglich 8-21 Uhr
Campingsitetäglich 8-13 Uhr und 15-19 Uhr

BIKING AND HIKING TRAILS

Take part in free guided bike tours or explore the area on your own! We would be happy to show you some bike routes and hiking trails. At the reception you will find information brochures for the regional cycling and hiking trails. You can purchase cycling maps especially designed for the region for a fee and hiking maps (free of charge) at reception.

BILLING ADDRESS

If you need a specific billing address, please provide this request at check-in, at the latest on the day before departure.

BREAKFAST BUFFET

You can enjoy our buffet with regional delicacies every day from 8:00 a.m. to 10:00 a.m. in the breakfast room. Please choose your seat at the set tables.

“BUSCHENSCHANK” – our typical rural tavern

A trademark of Styria. Enjoy the fresh air, the beautiful view and a good “Styrian snack” in the numerous wine taverns at the end of your active day. You find inspiration in the culinary folder “This is how life tastes” and on our homepage under “Culinary recommendations”.

C

CASH MACHINE

CHECK-IN

Check-in: 2:00 p.m. to 6:00 p.m.

The room is available after 2 p.m. on the day of arrival. The hotel services are included from 2 p.m. One outdoor parking space is available per reserved room at the hotel.

CHECK-OUT

Please leave your room at 10:30 a.m. on the day of your departure. Our hotel services end with breakfast. Depending on availability, you can purchase a late check-out. All open bills must be paid at departure. Please make sure to deposit your key card at the reception before leaving! Early pre-checkouts must be arranged on the evening before your departure.

CHILDREN

We have designed our hotel, especially our guest rooms, the sauna world and the pool area with the Tuscan pool garden for guests looking for peace and quietness. We do not offer any special children’s facilities. The minimum age for accommodation is 18 years. Only experienced swimmers are allowed to enter the pool area for safety reasons.

COMPLAINTS

Hopefully do not occur! If this should happen anyway, we ask you to contact the reception to discuss this in a personal conversation, to resolve problems and – most important! – to prevent for the rest of your vacation time!

COMPUTER/INTERNET

You can set up a free high-speed WIFI Internet connection in your rooms via “TOSCANINA”.

COVID-19 Preventive Actions

CREDIT CARDS

We accept: cash payment, ATM (Maestro), MasterCard and VisaCard.

D

DEFECTS

If you discover any defects, we kindly ask you to inform us immediately so that we can fix it!

DRYING ROOM

A drying room with cloth dryers to dry your cycling- or swimwear and bath towels is situated in the basement. We ask you to handle our furniture carefully and not to hang / lay wet laundry over the furnishings! Thank you!

DOCTOR

General Health

Dr. Michael Burgmann, Hauptplatz 14, Tel-Nr.: 03476 / 20330
Dr. Engelbert Frühwirth, Halbenrain 140, Tel-Nr.: 03476 / 28 48
Dr. Melanie Witsch, Tieschen 110, Tel-Nr.: 03475 / 2425

Dentist

Dr. Gabriele Frühwirth, Plaschenaustrasse 4, Tel-Nr.: 03476 / 40327

Dermatologist

Dr. Rodica Popa, Langgasse 53,  Tel-Nr.: 03476 / 2998

For emergencies and weekend services, please contact the Bad Radkersburg Rescue at 03476/2144 Hospital LKH Bad Radkersburg, Dr. Schwaigerstrasse 1, Tel-No .: 03476/2401.

E

ELECTRICAL SHUTTERS

You can darken the room with an electric shutter. To do this, simply press the large upper rocker switch on the wall next to the balcony door handle with a longer press on the lower half of the switch. The roller blind closes fully automatically. To stop the roller blind in any semi-closed position, briefly press the switch again. For automatic opening, press the upper half of the rocker switch.

ELECTRICITY

You will find a central toggle power switch, labeled “EIN – AUS” besides your room’s entrance. There you can conveniently switch off all the lights, upon leaving the room by pressing “AUS”.

EMERGENCY

Please read the fire prevention instructions on the inside of your door carefully and follow the regulations in case of emergency. In addition to the well-known emergency numbers for the fire brigade (122), police (133) and ambulance (144) as well as the medical emergency service (141), poisoning center (+43 1 40643430), you can contact us at any time for emergency reason only under +43 664 88872233! We are here to help!

ENVIRONMENT

We have set up an environmental protection program to ensure the reasonable use of our resources. For the sake of the environment, we kindly ask you to act an environmentally friendly manner during your stay in the hotel, especially when handling hand and bath towels, water, air conditioning, heating and electricity.

F

FRIDGE

Our rooms are not equipped with minibars or refrigerators. But you will find a freely accessible refrigerator with sufficient cooling capacity in the basement located underneath the reception at your disposal. We also serve drinks during reception hours in the reception lounge, in the sauna and by the pool area.

FITNESS ROOM

A well-equipped fitness room is located in the basement. It features modern cardio fitness equipment consisting of a rowing machine and cross trainer and a top Technogym power park.

G

GASTRONOMY

A proverb says: “You can’t sleep well, you can’t love well if you haven’t eaten well.” – from the village inn to the adventure restaurant to the award-winning cuisine according to Gault Millau. You will find our recommendations on our homepage. We also would like to answer any specific questions.

H

HAIR STYLIST

Frisiersalon Kohl:Thermenstraße 1, Tel-Nr.: 03476 / 35 10
Ihr dm Friseurstudio:Halbenrainerstraße 13; Tel-Nr.: 03476 / 402715

HEATER

Please set the rotary thermostats located directly on the radiators at your request in order to adjust the room temperature. The temperature control next to the room entrance regulates the air conditioning and is only activated during the hot season.

HOMEPAGE

Visit our homepage www.toscanina.at with all important information concerning your stay at our hotel.

HOT THERMAL SPA

The Parktherme Bad Radkersburg – the thermal baths of movement – is only a 300m walk from the hotel. Relax there during a couple of hours. The unique effect of the 80 degree hot and mineral-rich thermal spring on the musculoskeletal system is well known. As an accommodation guest, you also receive benefits, which you can find on this tablet under “Parktherme” as well as the prices and opening times.

I

INFORMATION

Find out about current events, happenings and excursions on the notice in the corridor in front of the breakfast room or on the homepage of the TVB Bad Radkersburg! on www.badradkersburg.at!

INTERNET

Connect to the ‘TOSCANINA’ network and confirm our terms of use by pressing the button in the lower area of the screen.

K

KEY & LOCK SYSTEM

In addition to your room entrance door, your key card also unlocks the main and side entrance doors as well as the door to the bicycle cellar. You should therefore take your key card with you whenever you leave the hotel. The hotel is automatically locked for security reasons from 7:00 p.m. to 7:00 a.m.. Please take good care of the key card and hand it in at reception before you leave! The door opener to the main entrance is to the left of the entrance door at the beginning of the ramp in the outer facade. Please wait until the lock has opened completely (when you hear a beep!) Before opening the door!

L

LIABILITY

In the event of damage to or ground, the building or inventory, the damage incurred must be compensated by the person responsible with reference to the general terms and conditions. Theft and willful damage to property will be reported immediately. Please keep cash, securities and other valuables in the room safe. The instructions for use are located on the inside of the safe. We would like to emphasize that in accordance with the General Terms and Conditions for the hotel industry and §§ 970 ff ABGB we are only liable for an amount of up to a maximum of EUR 550.00.

M

MAIN ENTRANCE DOOR

For security reasons, our house entrance doors are secured with an automatic lock during night between 7 p.m. and 7 a.m. Please take your key card always with you when leaving the hotel! Because this always opens the main entrance, side entrance and bicycle cellar door for you. In order to open the main entrance during night, find the door opener on the left side of the entrance door. It is located at the beginning of the ramp in the outer facade. Please wait until the lock has opened completely (when you hear a beep!) before pulling the door-handle!

MARKETS

Farmers’ market: main square, every Friday from 1:00 p.m. to 4:00 p.m.

Small farmers’ market Parktherme: every Tuesday, Thursday, Saturday, from 2:30 p.m. to 5:00 p.m.

MASSAGES

You can find massages and other wellness offers in the Parktherme Vital Studio brochure at reception or on the Internet at www.parktherme.at.

MINI-BAR

Our rooms are not equipped with minibars or refrigerators. But you will find a freely accessible refrigerator with sufficient cooling capacity in the basement located underneath the reception at your disposal. We also serve drinks during reception hours in the reception lounge, in the sauna and by the pool area.

MOBILE PHONES

We ask you not to make phone calls in the breakfast room and sauna area out of respect to other guests looking for peace and quietness!

MOSQUITO SCREEN

Our rooms are equipped with an mosquito screen. For the sake of your best sleep, please slide the bars in front of the balcony door, especially at dusk and in the evening when the light from the rooms attracts flies, mosquitoes and mosquitoes!

N

NIGHT TIME PEACE

We ask you to obey the night time peace after 10 p.m. to the benefit of all guests.

P

PARKING SPOT

1 free outdoor parking space is available per room. Parking in the covered supplier entrance is not permitted at all.

PETS

We cannot accomodate your pets at the Hotel garni ToscAnina.

PHARMACY

Apotheke „Zum Mohren“
Langgasse 24, 8490 Bad Radkersburg
tel. 03476 / 23 39 -0

PILLOWS

If you need a thinner or additional pillow / cushion, please contact the reception!

POOL & SAUNA

The 15m x 4m fresh water pool with loungers and parasols is located in the Mediterranean garden. Depending on weather conditions, we operate the pool from May to September between 10 a.m. to 6 p.m. Please note that the use of the pool and pool area is only permitted for experienced swimmers aged 18 and above, and only to registered overnight stay guests in the Hotel Toscanina. Please pay respect to the other guests regarding volume and behavior. Glass or ceramics are strictly prohibited in the sauna as well as in the entire pool and lounging area due to the risk of injury (cuts from broken glass). Parents take liability for their children or minors at all times.

POOL RULES

POST OFFICE

Stamped letters and postcards can be handed in to us.

PRICES

You can find our current prices and offers including content and terms and conditions on our homepage only. Price changes dynamically due to occupation and duration of stay.

PUBLIC AREA

The guests of the Hotel Toscanina expect appropriate and respectful behavior and clothing with respect to all other guests and employees. It is not desirable to stay in swimwear in the public areas. The smoking ban applies to the entire hotel. Please refrain from using electronic devices with sound.

R

RECEPTION

The reception is covered between 8 a.m. and 6 p.m. during the day, we do not have a night porter. You will find an emergency contact number for this time on the back of your key card or at reception.

RENTAL BIKES

See also “bike rental”. If you would like to borrow a bike, please contact our partner at Langgasse 26 on +436649549775! Stefan and Dominik will be happy to advise you from Monday to Friday from 9 a.m. to 5 p.m. and on Saturdays from 9 a.m. to 1 p.m. Discover the

ROOM

If your room is locked to our cleaning staff with the “do not disturb” button on the inside of your room door for longer than 1 p.m., the room will not be cleaned for that day. Sports equipment of all kinds may not be taken into the room but should be kept in the rooms provided for this purpose (bicycle cellar). We have a 220V power connection. We ask you to report any complaints in the room to reception immediately.

S

SAFETY BOX

A safety box is available free of charge for your valuables. The operating instructions can be found next to / on the box. If you have any questions or problems using it, please contact the reception. We would like to emphasize that in accordance with the general terms and conditions for the hotel industry and §§ 970 ff ABGB we are only liable for a maximum amount of up to € 550.

SAUNA WORLD

Our sauna area with a Finnish sauna (approx. 84 ° C), bio sauna (sanarium, approx. 52 ° C), steam bath (approx. 46 ° C), infrared cabin and a large relaxation area is located in the basement. We operate the sauna daily from 3 p.m. to 6 p.m. and ask that you register in advance if you want to use the sauna, as for environmental reasons we only operate the saunas when they are actually used. The use is permitted without exception to registered overnight guests of the Hotel Toscanina from the age of 18.

During Covid-19 actions we do not operate our sauna world.

SAUNA RULES

The sauna area is a hygiene area and as such can only be entered with bathing shoes or slippers. The sauna area is free of cloths! The sauna rules are posted in the sauna and have to be followed by all users for safety and health reasons.

SEARCHED AND FOUND

Please contact us at reception if you should have lost something.

SMOKING

Hotel Toscanina is operated as a non-smoking house in the entire interior. Smoking in the rooms (including bathroom and toilet) or in the entire interior of the hotel (in the special basement corridor, sauna world and bicycle storage room) is prohibited. Non-compliance to observe this rule will be charged to the guest with special cleaning costs. The lighting of candles, open flames and other combustibles is not permitted anywhere in the house or in the rooms. Hotel Toscanina is equipped with a central fire alarm system for your safety. The triggering caused by guests and the resulting fire service will be billed to the triggering guest. Nevertheless, smokers shall also feel comfortable with us. Ashtrays are provided on each balcony. At the main and side entrance you will find a covered smoking island with an ashtray.

T

TAXI

Taxi Rosi:+43 664 39 25 227

TELEVISION PROGRAM

Paying tribute to the environment, there are no printed television newspapers in our house.

TERMSANDCONDITIONS

The general terms and conditions can be downloaded on our homepage (footer). We are also happy to provide you with information on specific questions.

V

VISITORS

The accomodation of external visitors in the rooms is only permitted in exceptional cases and with the consent of the management. Visits are welcome in the public spaces such as the entrance area, but not in the hotel rooms or in the wellness area (sauna world, pool area). The use of the hotel’s own services and facilities such as Sauna or pool area is only permitted for registered, paying guests. If you would like to have breakfast together with your visit, please report this to reception the day before.

VOUCHERS

Do yourself something good! We would be happy to issue vouchers for you and your loved ones to give away at reception. Present your loved ones special moments at Toscanina!

W

WINE

Fine wines with a long tradition – wines from the region. We would be happy to offer you a chilled bottle from our region. Simply contact the reception, we will be happy to advise you.

WIRELESS INTERNET ACCESS

Connect to the ‘TOSCANINA’ network and confirm our terms of use by pressing the button in the lower area of the screen.

WORSHIP SERVICES

Evangelical: Sundays at 9:30 a.m.

Catholic: Sundays at 10:15 a.m., city parish church

In case of further questions, don’t hesitate to contact us!

We wish you a pleasant stay!

Data protection
We, DI Erhard Teschl KG (Registered business address: Austria), process personal data for the operation of this website only to the extent technically necessary. All details in our privacy policy.
Data protection
We, DI Erhard Teschl KG (Registered business address: Austria), process personal data for the operation of this website only to the extent technically necessary. All details in our privacy policy.